QuickBooks is an accounting software currently overseeing finance for a large number of users around the world. Its users primarily include small organizations and people that need trustworthy bookkeeping. Customer satisfaction has been a priority for QuickBooks, and it has accomplished that aim perfectly. However, the software sometimes gets affected by internal errors that directly impact its efficiency. QuickBooks error 6210 restricts the users from opening their company files from a multi-user network. If you are also unable to access your business data due to this error in QuickBooks, keep reading the blog to find out the triggers of this error and the methods to resolve it.
Dial +1-800-579-9430 to reach our QB support team for assistance.
Details of the error
You might have run into this error while opening your company file. You’ll lose access to the company file once this error affects your QuickBooks. This situation in the software indicates that a system that is not your server computer is currently hosting the file, or the company file doesn’t exist in its default location. QuickBooks won’t be able to fetch the data file when you give a command, and this error will occur. You’ll see an error message,” We’re sorry. QuickBooks encountered a problem when opening the company file”.
This error is likely to occur because of the circumstances listed below-
- A system that is not a server is being used to host the company file on the multi-user network.
- The multi-user network has malfunctioned due to a security program’s interference in the background QB processes.
- The company file you tried to open is damaged or corrupted, making it unreadable for QuickBooks.
The methods that can quickly rectify this error from QuickBooks are mentioned below-
Solution 1- Rename the QuickBooks program files(.tlg& .nd)
The transaction log file(.tlg) and network descriptor file(.nd) are used to store the transactions in the software and manage the multi-user network, respectively. Damage to any of these files can cause issues while the software tries to open the data file. A simple way to tackle this is renaming the files, you needn’t worry about your data as these files are recreated. Follow these steps to execute this method-
- Go to the QuickBooks folder and search for .tlg&.nd files.
- Right-click on the file and select Rename.
- Edit the name by adding ‘.old’ at the end of the file name.
- Make sure both the files are renamed.
- Once you have done the editing, retry opening your company file.
If the company file still fails to open, try the next method.
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Solution 2- End all the QB background processes
Some background processes may have turned unresponsive after getting affected by another application on your computer. Follow the steps to end the tasks-
- Press Ctrl+Shift+Esc to open the task manager.
- Search for QB processes like QBW32.exe, qbupdate.exe, and QBDBMgr.exe.
- Right-click on each task and select End Task.
- Reopen QuickBooks and open your company file in multi-user mode.
The issue will be fixed, and the data files will open in QuickBooks properly.
This is the end of our blog, QuickBooks error 6210 was described in detail. Its reasons for occurrence and appropriate solutions are also mentioned. We hope you executed the methods and the company file error was fixed in your QuickBooks.
Contact a QB support team at +1-800-579-9430 to fix any left issues.
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